My husband is feed up with this system! Tom was being too nice so it was time for me to step in and get some answers. This afternoon we still had not heard from the Dr.'s office and Tom is at the end of his patience. I called the insurance to see what the hold up was, and they had no information to give us since the approval has to come from a third party insurance for the PET scan. I then called the Dr.'s office and talked with the scheduling person. She stated that the CAT scan was approved and it was the PET scan that was holding us up, as she was trying to schedule them together....blah, blah, blah. During our consultation the Dr. had said that he wanted Tom to get the CAT scan right away, knowing the PET scan was out a couple of weeks and apparently that information did not get passed to his staff. Everything that we've read about this cancer states that early detection and treatment is crucial for survival and we have already lost almost two weeks: it's very hard to just be a number in the system.
His CAT scan is now scheduled for Wednesday, July 25. This should at least tell us where the cancer is so that we can get some information before going on vacation. Hopefully the PET scan can still be done before we leave so that we can get results when we return. I will try to take a deep breath before we "hurry up and wait" for the next step!
4 comments:
Good job girl! Our married health insurance/pharmaceutical couple in America SUCKS (my favorite word of late)! Even though you both may not feel like it, you are strong and it shows. Thank you for keeping us up to date on all that is and is not going on!
Val,
Keep at those doctors and insurance companies. I have found through Becca's and Emily's injuries that you have to be very diligent in getting what you want. Don't be afraid to keep pushing and insisting on what you need. Things can happen faster if you keep pushing. It's a pain but it will be worth it. You guys are in our prayers.
Linda
It never hurts to take make that call to find out what's going on. It wasn't intentional, yet there was a miscommunication in the Dr's office and now you've got some answers! We will be praying specifically for the CT scan but also for you, your Dr's, and your family.
We Love You!
you may or may not have seen this site, so I've included a link.
http://www.csmc.edu/4085.html
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